If there are multiple 'Bulk-In Interface' devices, select Interface 0. The name of the device will often be 'Unidentified USB device'.
This is a pretty common problem with a simple solution! Follow these steps: I cannot see my NESDR device in Zadig (for Windows users).
If you have already installed the drivers successfully and need support with using the device in your SDR software, please click Technical Support FAQs on the left. If you are using a different operating system, please contact our Customer Support team for assistance with the driver installation process. These are the most common issues that our customers encounter when installing the drivers for their NESDR on their Windows PC.